At Muscle Works, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the Indonesian Personal Data Protection Law (Law No. 27 of 2022) and other applicable regulations.

1. Information We Collect

We may collect the following types of information when you use our website or services:

a. Personal Data

• Full name

• Email address

• Phone number

• Payment details

• Health-related information relevant to your massage treatment (with your explicit consent)

b. Technical and Usage Data

• Device and browser information

• IP address

• Website usage behavior (e.g., pages visited, session duration)

2. How We Use Your Information

We may use your personal data for the following purposes:

• To schedule and manage appointments

• To respond to your inquiries or requests

• To improve our services and website functionality

• To send appointment reminders or service updates

• To comply with our legal and regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Consent

By using our services or submitting your information, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.

4. Data Storage and Security

We store your data securely and take appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

As a data subject under Indonesian law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent at any time

• Object to certain types of data processing

• File a complaint with the relevant data protection authority

To exercise your rights, please contact us using the information provided below.

6. Third-Party Services

We may use trusted third-party service providers (such as payment processors and booking systems) to help us deliver our services. These providers are only given access to the personal data necessary to perform their services and are contractually obligated to keep your data secure.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your user experience. You may choose to disable cookies through your browser settings, but this may affect some functionalities of our website.

8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us:

Muscle Works
Email: info@muscleworks.com
Phone: +62 812-2665-7986
Website: muscleworks.com