Privacy Policy - Muscle Works

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Privacy Policy — Muscle Works

At Muscle Works, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the Indonesian Personal Data Protection Law (Law No. 27 of 2022) and other applicable regulations.

1. Information We Collect

We may collect the following types of information when you use our website or services:

a. Personal Data

Full name
Email address
Phone number
Payment details
Health-related information relevant to your massage treatment (with your explicit consent)

b. Technical and Usage Data

Device and browser information
IP address
Website usage behavior (e.g., pages visited, session duration)

2. How We Use Your Information

We may use your personal data for the following purposes:

To schedule and manage appointments
To respond to your inquiries or requests
To improve our services and website functionality
To send appointment reminders or service updates
To comply with our legal and regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Consent

By using our services or submitting your information, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.

4. Data Storage and Security

We store your data securely and take appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

As a data subject under Indonesian law, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
Object to certain types of data processing
File a complaint with the relevant data protection authority

To exercise your rights, please contact us using the information provided below.

6. Third-Party Services

We may use trusted third-party service providers (such as payment processors and booking systems) to help us deliver our services. These providers are only given access to the personal data necessary to perform their services and are contractually obligated to keep your data secure.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your user experience. You may choose to disable cookies through your browser settings, but this may affect some functionalities of our website.

8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us:

Muscle Works
Email: info@muscleworks.com
Phone: +62 812-2665-7986
Website: muscleworks.com

      EXCELLENT  
   Based on 462 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Ashy Philips 
 
 
 
 Trustindex verifies that the original source of the review is Google. The best experience I’ve had.. intense but great! Definitely the place if you have any muscle problems that need attending.
  
 
      Posted on Google  
   
   Ben Norton 
 
 
 
 Trustindex verifies that the original source of the review is Google. An excellent deep tissue massage.  Firm and pin pointed my tight spots. Highly recommend!
  
 
      Posted on Google  
   
   Jaana Johansson 
 
 
 
 Trustindex verifies that the original source of the review is Google. The best message I have had in years!! I go fairly frequently due to issues with muscle tension and muscle knots in my back and neck from a spinal issue. This is the first massage place in I don’t know how long that has felt through my muscles, identified the muscle knots and applied pressure exactly where needed. I like a firm massage and I got exactly what I was looking for, or above expectation actually! Thank you so much Ube and Muscle Works 🙌🏼 I’ll be back for sure!
  
 
      Posted on Google  
   
   Daniel Renirie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best massage I ever had, it was painful in the correct way!
  
 
      Posted on Google  
   
   Диана Аликова 
 
 
 
 Trustindex verifies that the original source of the review is Google. Была на интенсивном часовом массаже у мастера Нитха) очень понравилось, в студии все чисто, ухоженно, по прихожу предложили воду. Мастер прислушалась и сделала массаж посильнее, очень понравилась глубокая работа со всеми мышцами. После массажа почувствовала сильное мышечное расслабление ) Nitha, thanks so much for!)
  
 
      Posted on Google  
   
   Daphne Ang 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing massage and experience. The masseuse there are very professional and skilled, exact in their pressure points and treatment. Would highly recommend it for anyone feeling any tension or pains.
  
 
      Posted on Google  
   
   TacoKiwiGhuterShelby 
 
 
 
 Trustindex verifies that the original source of the review is Google. I tried to write a review on the massage table bcs it is that good. I explain my masseuse the general location of my pain and her first touch is exactly where it is. It hurts at some points but I persevered because it feels right? Not sure how to explain it. Truly talented therapists. I ended up waiting for a day to write this review so i can see the proper result and it has been amazing. Will be hard to go anywhere else after this.
  
 
      Posted on Google  
   
   John Stansbie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Incredible massage from Ardee. So strong and so considered. I could tell he was really focused and was searching for tension to release. I WILL be going back 🫶🏼 thank you!
  
 
      Posted on Google  
   
   Low Wei Thian 
 
 
 
 Trustindex verifies that the original source of the review is Google. Went in with a stiff shoulder, back and thighs. Therapist Muh was able to target and massaged knots, help to relaxes the stiff muscles. He also provided some advice of how to relaxes those area in the daily life. So far the best massage I have in Canggu area.